Contact

One address reaches us: info [at] automatethe.cloud. A person reads everything that arrives.

What to write about

  • You are a nonprofit that needs technical help. Tell us what is broken or what you are trying to do, and roughly how big your organization is. We provide this free or below cost to under-resourced nonprofit, charitable, religious, educational and governmental organizations.
  • You want to take a course. Courses are not open for enrollment yet. Write to us and we will tell you when they are.
  • Something on this site is not accessible to you. Please say so. Our accessibility page explains what helps us reproduce the problem.
  • You want to inspect our records. Anyone with a proper purpose may, under KRS Chapter 273. Say which documents you want. Much of it is already on our governance page.
  • You found a mistake. Tell us and we will fix it.

Reporting a security problem

If you have found a vulnerability in this site or in code we publish, write to info [at] automatethe.cloud with “security” in the subject line. Tell us what you found, how to reproduce it, and how you would like to be credited.

What to expect: we will confirm we received it, tell you whether we can reproduce it, and tell you what we intend to do. We are all volunteers, so that may take a few days rather than a few hours. Please give us a reasonable chance to fix the problem before publishing it. We will not threaten you for reporting something in good faith.

We have no bug bounty and cannot pay for reports.

This address is also the one in our security.txt.

Where we are

Automate the Cloud Inc. is a Kentucky nonprofit corporation based in Louisville, Kentucky. We publish our city rather than a street address, because our registered office is a private residence.

If you need our mailing address for a legal or official purpose, ask and we will give it to you. Our registered agent and registered office are on file with the Kentucky Secretary of State under organization number 1628223.

What to expect

We are an all-volunteer organization with no paid staff, so replies are not instant. If something is urgent, say so in the subject line.